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The Apple Service Guideline
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THE GENERAL CONDITIONS
Please check your goods carefully on received. Goods that are delivered
100% brand new and have a order form. On the order form stating date and
serial number, warranty period in accordance with manufacturer's
warranty
1. WARRANTY CONDITIONS
a. All product must remain within the warranty period.
b. Serial number must be intact, not warranty if removed or misplace seals and stickers.
c. The product is damaged that determinate by technical error or by the manufacture's error
d. For accessories: When purchasing accessories, you will receive a
order form, specifying the date of purchase on order form. Customers
must present the order form when want to warranty for the product
directly from the Apple service center or FutureWorld’s Store.
e. The product screen have more 7 death pixel
2. VOID WARRANTY CONDITIONS IF PRODUCTS FALL INTO ONE OF THE FOLLOWING CONDITION
a. The product contact with water or liquid.
b. The product to collisions or has been falling, dented, deformed, scratched, cracks, rust.
c. Product is open and change technical specification by individuals or organisations who is unauthorized by Apple.
d. Product is broken because of natural disasters such as
natural cause or accident, insect damaged. Product is operating in high
moisture environment.
e. Damage caused by natural disasters or fires, use an unstable
power supply or installation, delivered improperly, Printed Circuit
Board breaked, burn.
f. The loss of data can be occurred from the operation and warranty service is not cover under warranty.
g. Software is not cover by Apple limited warranty.
h. Keyboard which broken will not be warranted
3. METHOD OF WARRANTY
a. All products are warranted free during the warranty period.
b. New products purchased within 7 days will be changed immediately
if the inspection of the damage caused by the fault of the manufacturer
(in case if there are no new goods for changes immediately, customers
will
be borrow by the same product used while waiting for new goods if required.)
c. Where customers have purchased more than 07 day, will get back to warranty.
d. Solving time warranty from 1-3 weeks from the date of receipt
(except Saturday, Sunday and holidays) and as the case may be resolved
sooner or slower.
e. For product can not repair, that is out of stock cause no longer
produced or no longer circulating in the market, you have to wait for
other manufacturers may barter equivalent value or agreed between
manufacturer and customer.
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| News & Events |
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WHERE TO BUY |
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| Sales Outlet 1: |
Sales Outlet 2: |
Sales Outlet 3: |
Sales Outlet 4: |
Sales Outlet 5: |
240 Nguyen Thi Minh Khai Street, Ward 6, District 3, Ho Chi Minh City
Tel: 84 8 3930 7673
Fax: 84 8 3930 7674
Email: fw1@futureworld.com.vn |
84 Ba Thang Hai Street, Ward 12, District 10, Ho Chi Minh City
Tel: 08 3868 3132 - 08 3868 1351
Fax: 84 8 38681 351
Email: fw2@futureworld.com.vn |
305 Kim Ma Street, Giang Vo Ward, Ba Dinh District, Ha Noi
Tel: 84 4 3726 4111
Fax: 84 4 3726 4112
Email: fw3@futureworld.com.vn
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234 Tran Hung Dao Street, Nguyen Cu Trinh Ward, District 1, Ho Chi Minh City
Tel: 84 8 3838 6881
Fax: 84 8 38386 882
Email: fw4@futureworld.com.vn |
Parkson Hung Vuong Plaza, 126 Hung Vuong Street, District 5, Ho Chi Minh City
Tel: 84 8 2223 6130
Fax: 84 8 2222 0405
Email: fw5@futureworld.com.vn |
| Sales Outlet 6: |
Sales Outlet 7: |
Sales Outlet 8: |
Sales Outlet 9: |
Sales Outlet 10: |
299 Nguyen Van Troi Street, 1 Ward, Tan Binh District, Ho Chi Minh City
Tel: 08 3844 2869
Fax: 84 8 3844 2859
Email: fw6@futureworld.com.vn |
3F - 19, 20A Crescent Mall, Nguyen Van Linh Parkway District 7, Ho Chi Minh city
Tel: 84 8 5413 7316
Fax: 84 8 5413 7315
Email: fw7@futureworld.com.vn |
Kiosk 197 & 198 1st Floor Savico Megamall, 7-9 Nguyen Van Linh Street, Gia Thuy Ward, Long Bien District, Ha Noi
Tel: 84 4 6299 4888
Fax: 84 4 6299 4999
Email: fw8@futureworld.com.vn |
1st Floor Dragon Vinh Trung, 253 - 255 - 257 Hung Vuong Street, Danang City
Tel: 84 511 3691 222
Fax: 84 511 3692966
Email: fw9@futureworld.com.vn |
1st Floor Picomall, 229 Tay Son Street, Nga Tu So Ward, Đong Da District, Ha Noi
Tel: 84 4 6255 4888
Fax: 84 4 6255 4999
Email: fw10@futureworld.com.vn |
| Sales Outlet 11: |
Sales Outlet 12: |
Sales Outlet 13: |
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Unit 14-15, Big C Can Tho, Lot No 1, Residing Hung Phu 1, Hung Phu Ward, Cai Rang District, Can Tho City.
Tel: 07103.737.135
Fax: 07103.737.136
Email: fw11@futureworld.com.vn |
Unit 1-2, GF, MC Binh Duong Plaza, 555B Binh Duong Parkway, Thu Dau Mot City, Binh Duong Province.
Tel: 84 0650 3819 208
Fax: 84 0650 3819 209
Email: fw12@futureworld.com.vn |
Unit 6-7, GF, Big C Truong Chinh, 1/1 Truong Chinh, Tay Thanh Ward, Tan Phu District, Ho Chi Minh City.
Tel: 84 8 3849 5963
Fax: 84 8 3849 5864
Email: fw13@futureworld.com.vn |
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| The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. |
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| Designed by thong@futureworld.com.vn |
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